Privacy Policy

Last updated: January 1, 2024

At PleAIde, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered assistant platform.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact us for support
• Subscribe to our newsletter

This information may include your name, email address, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This includes:

• Device and browser information
• IP address
• Pages visited and features used
• Time spent on the platform

Data You Process

When you upload files or input data for processing by our AI agents, we temporarily store this data to provide our services. We do not retain this data longer than necessary to fulfill your request.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and requests
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest.

5. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner or your browser settings.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: office@pleaide.com